At UPS, we know pharma. We understand the critical and complex supply chain needs of the pharmaceutical industry and have designed solutions to meet those needs. We have extensive warehousing and distribution capabilities to help pharmaceutical companies meet customer demands for time- and temperature-sensitive product deliveries.

We also know the importance of speed in pharmaceuticals, and have the expertise, industry knowledge and solutions to help pharmaceutical manufacturers get products to customers when they need to be there.

Our Services

Warehousing: Pharmaceutical products have specific storage and handling needs. We understand those needs and have dedicated UPS Supply Chain Solutions warehouses specially designed for healthcare products.

Distribution: UPS can meet temperature-sensitive distribution needs. We have more than three million square feet of compliant, dedicated healthcare distribution space in North America. We also have multiple PDMA and cGMP- compliant distribution centers for temperature and humidity controlled storage. And for products that must be kept at cold temperatures during distribution, we offer cold chain services including -70 degree Centigrade storage at select facilities.

Transportation: UPS can get your products where they need to be, when they need to be there. Tap into our integrated global small package network, integrated North American less-than-truckload (LTL) and truckload (TL) networks and dedicated aircraft lift for maximum flexibility and efficiency in transporting your products.

Tracking/Visibility: Visibility is crucial in the pharmaceutical industry. UPS has advanced tracking technologies, such as UPS Quantum View Manage , to ensure that you receive frequent updates regarding the location of your products.

Our Solutions

UPS Order To Cash^SM: Our Order To Cash solution manages the entire customer supply chain from point of order entry to cash receipt. With UPS order-to-cash, pharmaceutical manufacturers can focus on their business while UPS handles all supply chain functions, from customer service to warehousing and distribution to accounts receivable.

SampleSure: UPS SampleSure integrates prescription drug sample ordering information with comprehensive activity reporting. With SampleSure, pharmaceutical companies can electronically capture order data, gain on-demand access to order and delivery data and much more. Missing shipment and delivery information triggers a proactive follow-up so that you can make informed decisions about product deliveries.

Trackpad: Our Trackpad® parcel tracking and management system lets you process inbound shipments – fast and efficiently. The system integrates with a company’s internal computer system and ensures proof of delivery of your critical products.